Student Health Insurance

All students must have health insurance while studying at SFBU, both when enrolled in courses and during any breaks. SFBU offers a student health insurance plan at reasonable rates. The cost of insurance appears on the “Tuition and Fees” slide of the Registration Procedures document on Schedule of Class page and also on the IEP Tuition and Fees page.

Health Insurance Coverage Period

Health insurance coverage is divided into three periods: Spring (January 1 - April 30); Summer (May 1 -August 31); and Fall (September 1 - December 31). If a student buys health insurance on or before the 30th day of the coverage period, his or her coverage starts from the beginning of the period. If a student buys health insurance after the 30th day of the coverage period, his or her coverage starts on the date of purchase.

For example, students who buy health insurance on January 30 for the Spring coverage period are covered for the entire Spring coverage period, so any problems which started between January 1 and January 29 are covered. However, students who buy health insurance on February 1 are covered only for the period from February 1 through April 30.

Current SFBU Students

If you have other valid U.S. health insurance, and you do not want to purchase health insurance through SFBU, your insurance plan documents must be uploaded to your portal before you register for courses.

Incoming New Students

If you have other valid U.S. health insurance, and you do not want to purchase health insurance through SFBU, your insurance plan documents may be uploaded to your portal before or after you register for courses.

About the Insurance Plan

The SFBU student Health insurance plan is offered by Global Benefits Group (GBG). The plan includes large networks of doctors and pharmacies, and focuses on easy use for all members. When you visit a participating health care provider or pharmacy, show your ID card, and they will file all claim forms for you.

Please refer to the SFBU Student Health Policy for more information.

Enrolled students can find a complete list of health care providers by visiting the provider directory. To access the provider directory, you must select “United States” in the drop-down menu.

You must pay a $20 copay for in-network doctor visits at the time of the visit. For medicine prescriptions, you must pay a $30 copay for generic drugs (Tier 1), a $60 copay for preferred brand-name drugs (Tier 2), and a $100 copay for non-preferred brand-name drugs (Tier 3). The SFBU Student Health Insurance Plan brochure has more information about copays.

To visit the insurer home page and create an account, go to www.gbg.com and select “member login.” Through this account, you will be able to file a new claim online or check the status of an existing claim.

Important Note: All SFBU new students must review the Health Requirements information.

SFBU Student Health Insurance Card

You will receive your insurance card by email, using the same email address that you gave to SFBU. Please make sure that your email address is correct. If you do not receive your health insurance card, please contact studenthealthinsurance@sfbu.edu.

Frequently Asked Questions

Please read the Student Insurance FAQs if you have questions or concerns.

Additional Contact Information

If you have any further questions or concerns, please contact the Financial Office at studenthealthinsurance@sfbu.edu or (510)803-7328 Ext. 3, or contact GBG at gbgassist@gbg.com or call (866) 914 - 5333 and ask to speak to Brenda Liu or any available representative.

Customer Service, Pre-Authorization, and Help Locating a Provider (available 24 hours a day, 7 days a week)

🔹 Worldwide, caller must pay for call: +1.786.814.4125
🔹 From USA or Canada, free of charge: +1.866.914.5333
🔹 Email: GBGAssist@gbg.com
🔹 Website: www.gbg.com