Important numbers to call for assistance:
- If you are experiencing or witnessing an emergency, call 911
- Crisis Support: 1-800-309-2131 (24/7)
- Mobile Crisis Team: 1-510-891-5600 (M-F, 8-6)
- You can text ‘SAFE’ to 20121 to initiate contact 4 pm-11 pm 7 days a week
- Homeless Hotline: 1-510-522-4663 (M-F, 9-5)
- Alameda Police Department Non-Emergency: 1-510-337-8340 (24/7) – (Ask for the CARE Team)
- California Peer-Run Warm Line: 1-855-845-7415 (24/7 non-emergency support)
- 988 Alameda County Suicide and Crisis LIFELINE: 988 or 1- 800-309-2131 https://988alamedacounty.org/ (Calls to 988 are routed using the callers area code. If you want to be connected to the local center in Alameda County, you can always reach them directly on their local number 800-309-2131).
- Not sure? Call 211
Available 24/7 (all day, every day):
- Crisis Support Services hotline: 1-800-309-2131
- National suicide prevention lifeline: 1-800-273-TALK (8255)
- Mental health warmline: 1-855-845-7415
- LGBTQ Trevor Project lifeline: 1-866-488-7386, or text "START" to 678-678
- Mental health and substance abuse helpline, treatment referral, and information: 1-800-622-HELP (4357)
- Parenting stress helpline: 1-800-829-3777
- East Bay Alcoholics Anonymous hotline: 1-510-839-8900
- Narcotics Anonymous Alameda County helpline: 1-510-444-HOPE (4673), Press 3
Magnolia Women's Drug Treatment: 1-510-547-1531
Services with limited hours
- Ongoing mental health and substance abuse services: 1-800-491-9099 (M-F, 8:30-5)
- Mental illness helpline: 1-800-950-NAMI (6264) (M-F, 10 am-8 pm ET)
- County substance use helpline: 1-844-682-7215 (M-F, 8 am-9 pm)
- Alameda Family Services support center: 1-510-459-6134
Alameda Family Services behavioral health care clinic/emotional support warm line: 510-629-6210
Alameda County Behavioral Health
Alameda same-day clinic Fremont: Family Resource Center 39155 Liberty Street Suite G710, Fremont, 1-510-871-0043 (12:30-5 pm last walk-in at 4 pm. Please note that wait times may vary. Allow 2+ hours for evaluation.
Alameda County Behavioral Health Mobile Crisis Team (Monday-Friday 10 am- 8 pm): 1-510- 891-5600
Adult Outpatient Therapy: 1-800-491-9000 or https://www.fremont.gov/government/departments/human-services/family-services/adult-outpatient-therapy
If you are an adult between 21 and 59 needing outpatient therapy and have full-scope Medi-Cal, please call ACCESS at 1-800-491-9099 and request a referral.
Alameda County Mental Health Emergency Resources and Guidance Digital Brochure
ACCESS-Alameda County mental health and substance abuse services 1-800-491-9099
Crisis Support Services of Alameda County (24 hrs.) 1-800-309-2131
Deaf and Hard of Hearing (510) 225-7013 or (510) 984-16545 video phone
Family Education and Resource Center (FERC): https://ferc.org/
Violence & Abuse Available 24/7 (all day, every day):
National domestic violence hotline: 1-800-799-SAFE (7233) or 1-800-787-3224 (TTY)
Crisis line: 1-866-A-WAY-OUT (1-866-292-9688)
A safe place emergency phone line for domestic violence: 1-510-536-7233
Bay Area sexual violence hotline: 1-510-845-7273
National sexual assault hotline: 1-800-656-4673
Child abuse crisis and counseling like with support to parents and families: 1-415-441-5437
County hotline to report child abuse or neglect: 1-510-259-1800
Older adult, elder abuse and neglect response line: 1-510-577-3500 or 866-CALL-APS
- Nationwide Hotline 1-800-273-TALK (8255)
- National Alliance on Mental Illness: https://www.nami.org/
- Resources in the City of Fremont for the Homeless/Hungry: https://www.fremont.gov/government/departments/human-services
Alameda Homeless Hotline:
- The Homeless Hotline is a central phone line for people experiencing homelessness, at risk of homelessness, local businesses, and Alameda residents to call for assistance and support: 1-510-522-HOME (4663): 9-5 M-F, after-hours call 211
Shelters
- St. Vincent de Paul 675 23rd Ave, Oakland 1-510-638-7600
- YEAH Youth Shelter (up to age 25) 1744 University Ave, Berkeley 1-510-704-9867
- First Presbyterian Church 2490 Grove Ave/Redwood Rd, Castro Valley 1-510-581-6203
- South Hayward Shelter 27287 Patrick Ave, Hayward 1-510-586-6548
Food Security
- Alameda Food Bank: 1-510-523-5850
- Alameda Community Foodbank 1-510-635-3663
- Berkeley Food Pantry 1-510-525-2280
- Alameda Meals on Wheels: 1-510-865-6131
- Mastick Senior Center Lunch Program: 1-510-747-7506
Alameda County MOBILE EVALUATION TEAM (MET)
The Mobile Evaluation Team (MET) is a collaboration between the Fremont Police Department, the City of Fremont Human Services Department, and the Washington Hospital Healthcare System. MET is a field-based response team that provides comprehensive and compassionate services to Fremont’s community members experiencing homelessness or mental illness. MET provides crisis intervention, de-escalation, guidance, and encouragement and connects community members needing assistance with local mental health and homeless service providers. MET works to support community members engaged in services to pursue healthy outcomes. The City currently has two fully staffed teams that work Mon-Fri dayshift hours and is in the process of expanding to provide additional coverage.
MET has one police sergeant, two police officers, one community service officer, and one licensed mental health professional assigned to the team.
MET Officers and Clinicians are tasked with providing the Fremont community with various mental health services and homelessness services. The following list is not exhaustive but provides a snapshot of the many duties MET is charged with:
- Respond to calls for service involving subjects experiencing a mental health crisis and other calls for service in which MET officer experience or expertise would be beneficial.
- Conduct follow-up with subjects who have been identified as possibly in need of mental health services.
- Review and follow up on 5150 investigations as assigned by the MET Sergeant.
- Assist the Department with long-term issues associated with the homeless community.
- Attend appropriate ongoing training related to mental health issues, crisis resolution, de-escalation, or other topics deemed appropriate by the MET Sergeant and/or the Patrol Division Captain.
- Be a resource to City personnel regarding calls for service involving subjects with mental health issues.
- To provide appropriate training to Police personnel, in conjunction with the Training Unit, related to mental health issues, crisis resolution, de-escalation, or other topics related to the mission of MET.
- Work with business owners and property managers to provide guidance for reducing crime and homeless-related issues occurring on their property.
Help with Finding Substance Use Treatment
- Call Alameda County 24/7 Substance use Treatment and Referral Hotline at 1-844-682-7215.
- National Substance Use Treatment Helpline 1-800-662-HELP (4357).
Immigration Resources
Immigrant Legal Resource Center (ILRC)
Offers free legal resources and guides for institutions and individuals across the U.S. ILRC Legal Resources
RAICES (Refugee and Immigrant Center for Education and Legal Services)
Provides free and low-cost legal services to immigrants and refugees.
Find Your Ally - Free Legal Services for Community College Students and Faculty in California
Provides a directory of legal service providers offering free or low-cost assistance. Find Your Ally
National Immigration Law Center (NILC)
Provides resources for immigrants and their legal rights, including resources on DACA, visas, and other immigration matters. National Immigration Law Center
Immigration Hub - Legal Resources
Offers resources for both individuals and institutions regarding immigrant rights and available legal services. Immigration Hub
Know Your Rights Cards (various languages)
These cards outline essential rights for immigrants and can be shared with anyone facing potential immigration enforcement issues. Know Your Rights Cards
General Immigration Resources and Community Support
The Presidents' Alliance on Higher Education and Immigration
A coalition of U.S. college and university presidents that offers resources, guides, and best practices for supporting immigrant students. Presidents' Alliance on Higher Education and Immigration
California State University Resources for Undocumented Students
Guides and FAQs that are specifically for undocumented students in the California State University system, but useful for others. CSU Resources for Undocumented Students